Payment Options
Buy now and pay over 12 months interest free with any pre approved Gem Visa card. A minimum transaction of $250 applies.
How it works:
1. Choose your Comfi mattress.
2. At check out, select ‘GEM Interest Free’ as your payment option.
3. Complete your purchase with your pre-approved GEM credit.
To get started, select Laybuy after you have checked out. You’ll know if you’ve been approved within seconds and we’ll ship your best night’s sleep as quickly as we can.
Find out more here.
How does the 100 night rest easy money back guarantee work?+
We want everyone to get the best sleep possible, and know it takes a few nights, and naps to get a feel for the difference a Comfi bed can make. With our risk-free trial and return policy, you can try our Comfi beds in the comfort of your own home - risk free.
If you’ve been sleeping on another bed every night for the past few years, your body will need approximately 2-4 weeks to adjust to your new Comfi mattress. That’s why we ask for you to sleep on the mattress for a minimum of 30 nights up to 100 nights so you can take note of how your sleep improves along the way.
If for any reason you are not 100% happy and want to return a Comfi bed, we will happily provide an exchange or refund for purchases within 100 days. To begin the returns and refund process, please contact us at hello@comfi.co.nz or 0508 GET COMFI (438 26634).
How do I return a COMFI bed within the 100 night trial period?+
Easy. Once you lodge a return request, we will organise a free pick-up and/or replacement of your mattress. Collections can take up to 10 business days, and can only occur during business hours.
Please note, not all mattresses are eligible for return. For full details on our return and refund policy, please click here
Do I get a trial if I exchange a product?+
Each customer is entitled to one trial period per product. If at least one of a particular product type is returned or exchanged from an initial order, that customer or shipping address will not be eligible for additional trials on subsequent orders of that particular product. If your product is returned completely unopened, however, a trial will still be available on your next purchase of that same product. The return must be initiated no later than the 100th night following the delivery of your Comfi purchase. No exceptions will be made.
How long will it take to receive a refund?+
Once the mattress has been collected, we will refund you in the original payment form. Refunds typically process within 2-14 business days depending on your financial institution.
What happens to my returned mattress?+
To remain true to our commitment of “you buy, we give”, a returned trial Comfi mattress will be donated to a local charity.